MII Agent Licensing Examination - Customer Experience Survey Announcement

We’d like your feedback.

Dear MII Valued Customers,

Thank you for your support of us. To ensure we continuously work on enhancing your experience when dealing with us, we will be seeking your feedback via online survey, interview and focus group sessions over the next few weeks. Your feedback will be invaluable in assisting us to make sure your experience with MII is as good as it can be.

We assure you that your feedback will be treated with utmost confidentiality. Please share your honest feedback – whether it’s good news or something we can do better. We’d like to know!

Thank you for your time and suggestions.


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The Malaysian Insurance Institute has developed an online learning environment to launch the industry’s e-pedagogy initiative. Teaching and learning industry-related courses is now made available without the constraints of time, space and location. Traditional contents are converted into interactive, age-appropriate and self-paced modules.
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COVID-19 third wave: Life insurance companies extend additional relief measures for affected policyholders to 31 December 2020

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