MII Virtual Classes
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Avoiding Errors and Omissions Claims in The New Way of Working
7 December 2021

About The Course
The arrival of the COVID-19 pandemic in 2020 thrust insurance brokers rapidly into a digital world with the vast majority of customer interactions taking place online and many insurance brokers working from home. This brought both business benefits and challenges.

Course Content:
• Common causes of complaints and errors and omissions claims against insurance brokers
• Tools and techniques that brokers have used to manage their errors and omissions risk
• Potential impact of digital and remote working on broker errors and omissions claims
• How brokers can adapt their risk controls to the new environment

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CAR & EAR - Practical Understanding of Coverages and Claims Issues
9 - 10 December 2021

About The Course
This course provides participants with extensive knowledge and understanding of the subject matter and opportunity to apply their learning to work-based experience. It is also to draw attention to scope of coverage provided and similarities and differences between CAR and EAR insurance.

Participants will also be exposed to the claims aspects, where a case study will be tabled and discussed to enhance understanding.

Learning Outcomes:
Understand the subject matter and apply the learning to work based experience

  • Understand the subject matter and apply the learning to work based experience
  • Draw attention to scope of policy coverage and differences between CAR and EAR insurance
  • Know the clauses and how its operates
  • Know the claims aspects and procedures of a CAR and EAR insurance
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Fire Clauses - How to Apply The Right Clauses for Maximum Protection
13-14 December 2021

About The Course
You may have come across instances where clients have asked for a whole range of fire insurance clauses to be incorporated into the fire policy thinking that the coverage would be more comprehensive. However, the purpose of these clauses must be well understood. Andauses applied should be relevant. Otherwise, the inclusion of certain clauses could be detrimental to the interest of the Insured in the event of a claim.

Learning Outcome:
• Interpret clauses correctly.
• See the technicalities involved.
• Know when and how to use them.
• Tailor- make a fire policy with relevant clauses that offer the best coverage and protection to the Insured common clauses.

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Diabetes, Hypertensions, Dyslipdaemia and its Applications in Insurance (Life & Health)
14-15 December 2021

About The Course
This programme will target and offer deep insights into diabetes mellitus, hypertension and dyslipidaemia, that go hand in hand to cause a major NCD burden of insurance claims. Pathogenesis, diagnostic criteria, earliest markers, metabolic syndrome, acute and chronic complications and concept of target organ damage along with case histories will also be discussed.

Learning Outcome:
•Better evaluate proposals w.r.t. cardiovascular metabolic diseases (hypertension, diabetes mellitus & dyslipidemia) and prognosticate terminal events - Underwriting professionals (both life and health insurance)
•Better evaluate proposals w.r.t. cardiovascular metabolic diseases (hypertension, diabetes mellitus & dyslipidemia) - Claims professionals (both life and health insurance)
•Understand the interaction of the risk factors

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email : customercare@mii.org.my

Customer Service Virtual Office: Open from 10:00 a.m. to 12:00 p.m., Mon-Fri

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