MII understands that learning and development and culture is an important component of running a sustainable business. For employees to know how to operate technology, adhere to processes, and expand their knowledge on products or services – reskilling and upskilling is a key driver in building these functional competencies. By providing the platform and learning opportunities to the industry, MII collaborates with the industry and partners to build a resilient and dynamic insurance industry in the face of a complex future.

To help companies overcome talent shortage and retention issues that leads to high turnover costs, decreased productivity, and low efficiency rates, MII’s professional qualifications, certifications and courses now embeds future skills and non-insurance content, specifically on digital insurance, cyber security, data analytics, digital marketing, leadership, personal development and many more.