Santhi Mogan (Ms)
Azean Ariffin (Ms) 
012 652 3934
017 649 2510

Certificate of the Malaysian Insurance Institute (CMII) - General

Given the high regulatory environment which is ever changing and more demanding and higher consumer expectations, employers increasingly expect their staff to be ready in meeting these challenges. They recognise that knowledgeable and qualified staff could play key roles in raising and maintaining standards within their organisations.

Understanding these needs, the MII has developed a certificate programme which is designed to provide the participants with the foundation knowledge, skills and behaviours (competencies) needed to perform their role effectively and to deliver a professional service to customers

To develop candidates’ understanding of:

  • the concept of risk and insurance
  • the insurance marketplace
  • the principles of conventional insurance and takaful
  • the regulatory requirements on the Insurance industry
  • the types of insurances available in the market place
  • the underwriting and claims procedures and be able to apply them to given situations


42 Teaching Hours

Passed SPM/GCE ‘ O‘ Level

3 Credits

100 multiple choice questions

3 hours

Minimum 70%


  • Student Registration fee + Membership (for non-industrial only) = RM100
  • CMII course fee + text material = RM1,590.00 (inclusive 6% SST)
  • CMII Self study + text material = RM400 (inclusive 6% SST)
Not available (Intake closed)

Student Experience

Hear what our students have to say about their experience at MII

When I was thinking how to move forward in this insurance industry, MII offered CMII course to their staff. I took this opportunity and enrolled myself for this course. This course changed my entire perception towards insurance whereby I always thought insurance is a boring subject. CMII taught me the basics of insurance and for someone who had minimal knowledge in insurance, it was a great start. So, do not limit yourself, nothing is impossible, the word itself says I am possible. Thank you.

Learning is a Lifelong Process. There is no end to education. It is not that you read a book, pass an examination, and finish with education. I learnt a lot from the CMII course, and it gave me a good and strong basic foundation to enhance my professional career and skills in Insurance. Thanks to MII, for giving me, this opportunity and I enjoyed indeed the CMII course. I am currently pursuing AMII level 1 and will continue with AMII level 2 to pursue my career In Insurance.

Started the CMII because I was eager to learn the insurance industry coupled with the realization of how big a responsibility one shoulders as an insurance agent. Completing the CMII made me question myself "Am I equipped to guide those around me to make sound decisions for them and those around them? And there it went. My journey into AMII continued...

There is always something new to learn and our learning journey should never come to an end. Distance and age are not an excuse to stop from learning, it is about how strong your will is to step further and accomplish your goals. MII has given me an opportunity to learn and enhance my knowledge and skills. I enhanced my knowledge and built a good foundation with the CMII Programme. I gained much experience by completing the CMII course; it is fun and fruitful. I am looking forward to following up with another course to step closer towards my professional development goals.

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H),
Level 6, Bangunan AICB,
No. 10 Jalan Dato’ Onn,
50480 Kuala Lumpur, Malaysia 

Tel : +603 2712 8882

Email :

Customer Service Virtual Office: Open from 10:00 a.m. to 12:00 p.m., Mon-Fri

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