The AMII Level 1 and AMII Level 2 were designed to prepare individual to acquire the technical knowledge of Life Insurance business

Compulsory subjects
Insurance Principles and Market Practice



SUBJECT SYNOPSYS

This subject provides an overview of the basic principles of insurance, and an introduction to insurance practice, insurance principles, beginning with frequently used terms and their definitions as used in the industry as well as types of general and life insurance. This module illustrates the insurance process and its need, the type of insurance products available, and the applicability in different situations.

LEARNING OUTCOMES

  • Illustrate the basic insurance products
  • Illustrate the legal and regulatory framework of the Malaysian Insurance industry, their principles and practices.

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Insurance Operations and Finance



SUBJECT SYNOPSYS

The module shall provide the knowledge and understanding about the insurance businesses and how it operates. Topics cover in the module are the structure, the management and main aspects of corporate governance of insurance businesses, other common functions within insurance organisations, the main accounting principles and practices of insurance company accounts, the use of financial ratios to assess businesses and the financial strength of insurance companies

LEARNING OUTCOMES

  • Illustrate the structure, management and main aspects of corporate governance of insurance businesses
  • Illustrate the common functions within insurance organisations
  • Illustrate the main accounting principles and practices of insurance company accounts
  • Demonstrate the use of financial ratios to assess businesses
  • Demonstrate the financial strength of insurance companies

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Legal Principles



SUBJECT SYNOPSYS

This module will provide the knowledge and understanding of the general legal framework and system in Malaysia. Topics cover are the Malaysian legal system, the concept of legal personality, the principles of the law of tort and the characteristics of the main torts, the law of contract and the law of agency.

LEARNING OUTCOMES

  • Illustrate the Malaysian legal system
  • Illustrate the concept of legal personality
  • Illustrate the principles of the law of tort and the characteristics of the main torts
  • Illustrate the law of contract
  • Illustrate the law of agency

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Elective subjects

Customer Service Excellence in Insurance



SUBJECT SYNOPSYS

This module provides a comprehensive understanding of the importance of customer service in a financial services environment. The course explores the knowledge and skills employees need to understand and deliver exceptional customer service in the insurance industry environment

LEARNING OUTCOMES

  • to familiarise and understand what is customer service all about;
  • insurance as an intangible product versus other tangible products
  • the importance of customer service in a service industry;
  • competitive advantage of having an excellence customer service;
  • what constitute excellence service

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Managing Insurance Operations Profitability



SUBJECT SYNOPSYS

To provide a knowledge and understanding of the various departmental functions of an Insurance Company, the Legal, Corporate governance and Ethics regulating the Insurance Industry, principles and the scope of Risk Management, its appropriate use of Financial Management, and regulatory influences on the conduct of the Insurance company operations.

LEARNING OUTCOMES

  • to familiarise and understand what is customer service all about;
  • insurance as an intangible product versus other tangible products
  • the importance of customer service in a service industry;
  • competitive advantage of having an excellence customer service;
  • what constitute excellence service

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Life Insurance Products, Sales & Operations – Regulatory Environment

SUBJECT SYNOPSYS

To gain comprehensive understanding on the specific Schedule in the FSA 2013 that are applicable to Life Insurance Product design and the life company operates, including Sales, Underwriting, Claims, Reinsurance, Market analysis and Examinations as well as the consequence and penalty that is applicable for breaching the Insurance Authority guidelines.

LEARNING OUTCOMES

  • familiarise with the FSA 2013
  • relate and understand the Regulation of Life Insurance Products;
  • appreciate the Regulation applicable to the Sales of Life Products
  • Understand the regulation on Insurance Operations i.e. Underwriting, Claims and Complaint handling.

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Principles of Life and Health Insurance



SUBJECT SYNOPSYS

To provide a knowledge and understanding of the scope of life, health and group insurance, its appropriate use and administration and the legal and regulatory influences on the conduct of this type of business

LEARNING OUTCOMES

  • to understand the principles of insurance:
  • the process of becoming insured:
  • the policy owner’s contractual rights.
  • to differentiate the features of individual and group life insurance, health insurance, and annuity products

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The Life Insurance Regulatory Environment

SUBJECT SYNOPSYS

To gain overall understanding of the FSA 2013, PDPA 2010, Service Tax Act and various Insurance guidelines issued by regulatory bodies that is applicable to Life Insurance Companies. This module also discusses the compliance department in a life insurance company and how the Central Bank uses FSA 2013, other Acts and supplementary guidelines to regulate life insurance companies operating in Malaysia.

LEARNING OUTCOMES

  • to understand the general concept of the FSA 2013;
  • to appreciate the responsibility of the insurance companies top management to ensure compliance to various Guidelines and Regulation to ensure fair and transparent business transactions.
  • to relate and appreciate the various Regulation and guidelines applicable to the Overall Operation of a Life insurance Company;
  • to identify the avenue available for grievances and Complaint resolution.

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MII@PODCAST
MII@E-LEARNING
e-learning

PARTNER AND AFFILIATE

Bank Negara Malaysia   Asian Institute of Finance The General Insurance Association of Malaysia   Life Insurance Association of Malaysia   Association of Malaysian Loss Adjusters   Malaysian Takaful Association   ASEAN Insurance Training and Research Institute   Malaysian Financial Planning Council   National Association of Malaysian Life Insurance Fieldforce and Advisers   Financial Sector Talent Enrichment Programme   Islamic Banking and Finance Institute Malaysia  

Asian Institute of Chartered Bankers   Insurance Services Malaysia   Securities Industry Development Corporation   Finance Accreditation Agency   MITBA