Certificate of the Malaysian Insurance Institute (CMII) - General

Given the high regulatory environment which is ever changing and more demanding and higher consumer expectations, employers increasingly expect their staff to be ready in meeting these challenges. They recognise that knowledgeable and qualified staff could play key roles in raising and maintaining standards within their organisations.

Understanding these needs, the MII has developed a certificate programme which is designed to provide the participants with the foundation knowledge, skills and behaviours (competencies) needed to perform their role effectively and to deliver a professional service to customers

Course Objective

To develop candidates’ understanding of :

  • the concept of risk and insurance
  • the insurance marketplace
  • the principles of conventional insurance and takaful
  • the regulatory requirements on the Insurance industry
  • the types of insurances available in the market place
  • the underwriting and claims procedures and be able to apply them to given situations

Contact Info

The Malaysian Insurance Institute 197701004772 (35445-H), 

MII City Centre @ Wisma FGV,

6th Floor of Wisma FGV, 

Jalan Raja Laut,

50350 Kuala Lumpur,



Tel : +603 2712 8882

Email : customercare@mii.org.my

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