In a competitive environment the broker's professional advice on how organisations can maximise the benefits of insurance, can create a competitive advantage for their clients.
To provide such high level of service, a broking house requires extensive knowledge of the products and a high commitment to professionalism from all levels of staff.
This course is designed to provide individuals engaged in insurance broking with the necessary working knowledge and competency to ensure that they are able to support an efficient broking operation. It will also provide a strong knowledge foundation for staff in the broking sector to progress in their careers in line with their career development and the strategic directions of their companies
| Objective |
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To create an awareness of the nature of risks and their impact on organizations and businesses |
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To understand how risks are managed and to be aware of the basic techniques of risk management |
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Understand the fundamental principles of insurance and their applications in the various types of insurance contracts |
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To provide a basic understanding of the policy scopes of covers on a wide range of insurance
products which brokers can offer |
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To be aware of the functions of broking and other operational aspects of insurance broking |
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To instill sense of professional responsibility on brokers in delivering a consistently high standard of service |
| Course Outline - Part 1 - An Introduction To Insurance |
Basic Concepts
>> The Concept of Risks
>> Risk Management
>> Insurable Risks
>> Concepts of Insurance
>> Functions of Insurance
Legal Aspect of Insurance
>> Basic Principles of Insurance
>> Insurance Act
>> Law of Contract
Insurance & Reinsurance
>>Classes of Insurance
>> Reinsurance
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Insurance Market
>> History of Insurance
>> Market Structure
>> Tariff Regulations
>> Inter-Company Agreements
>> International Market of Insurance |
| Course Outline - Part 2 |
>> Insurance Broking
>> Marketing & Placement of Insurance
>> Code of Ethics
>> Customer Service
>> Customer Insurance Manuals
>> Insurance Claims Service
>> Panel Discussion
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